Welcome to Ursula Dreamcraft! By placing an order or using our website, you agree to the following terms and conditions. Please read them carefully.

  1. Overview
    These Terms and Conditions govern your use of the Ursula Dreamcraft website and the purchase of DIY crafting products from us. By accessing our site or making a purchase, you agree to be bound by these terms.
  2. Products & Availability
    We offer DIY crafting kits, tools, and related products. All items are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
  3. Orders & Acceptance
    Orders are confirmed only when you receive a confirmation message from us. We reserve the right to cancel any order at our discretion, including due to errors in pricing, stock availability, or suspected fraud.
  4. Payment
    We accept Cash on Delivery (COD) only. You must pay the full amount in cash upon receiving your order. No other payment methods (credit card, bank transfer, etc.) are accepted at this time.
  5. Shipping & Delivery
  • Orders are processed within 1–3 business days.
  • Delivery times may vary by location and courier availability.
  • We are not responsible for delays caused by external factors (e.g., weather, courier issues).
  1. Returns & Exchanges
    Due to the handmade and customized nature of many of our products, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged upon arrival.
    To report an issue, contact us at [email protected] within 48 hours of receiving your order.
  2. Intellectual Property
    All content on the Ursula Dreamcraft website—including images, product designs, logos, and text—is the intellectual property of Ursula Dreamcraft and may not be used or reproduced without permission.
  3. Privacy
    Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal information.
  4. User Conduct
    You agree not to use our website for unlawful purposes, including but not limited to hacking, fraud, or posting offensive content.
  5. Limitation of Liability
    Ursula Dreamcraft is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  6. Changes to Terms
    We may update these Terms and Conditions at any time. The latest version will always be available on our website.
  7. Contact Information
    If you have any questions about these Terms and Conditions, please contact us:
    📧 Email: [email protected]